Create custom cancel experiences to retain more customers

For WooCommerce Subscriptions

Learn why users cancel their subscriptions with exit surveys, offer renewal discounts to stay, and track your subscription churn rates to help you retain more customers and increase customer LTV.

Used & Trusted by These Amazing Subscription Brands

Understand Why Customers Cancel with Surveys

Poll your customers before they cancel to understand why they want to leave. Use this information to improve your store and reduce churn.

Allow Customers to Skip Their Next Renewal Instead of Cancelling

Give customers the option to skip their next subscription period and allow them to automatically resume afterwards. 

Give Customers Renewal Discounts to Stay

Give customers discounts on their next subscription to keep them retained. Create different discounts per subscription product or product category.

Track Subscription Retention Stats & Survey Responses

Your analytics dashboard show you total retention and churn statistics. View statistics per survey and see a log of all survey responses.

Enrich Your Klaviyo Win-back Flows

Create targeted win-back flows based on the customer’s cancellation reason with our Klaviyo integration.

1. Customer chooses a cancellation reason

2. Event gets triggered and gets tracked in Klaviyo

3. Trigger an email sequence to bring them back with Klaviyo

Backed by WooCommerce Growth Experts

RetentionKit is a product of Tribe Interactive, LLC. We’re a WooCommerce expert development and marketing agency that specializes in helping Ecommerce subscription brands build and scale their stores. We’ve built RetentionKit to help our clients and are happily now making it available to help your store grow too.

  • Fast & Friendly Support
  • WooCommerce Expertise
  • Frequently Updated

Early Release Pricing

Get RetentionKit at our discounted initial launch price.

Yearly License

Single site license

$149 $99

Per Year


  • Create cancellation surveys
  • Offer renewal discounts
  • Allow subscription skipping
  • Integrate with Klaviyo
  • Analytics dashboard
  • Future releases / updates
  • Email support
  • Multi-language support
  • Free growth strategy call

Still have questions about RetentionKit?

Yes, RetentionKit was designed specifically to work with WooCommerce Subscriptions.


You sure can.

Yes, you can use the loco translate plugin to translate RetentionKit into the language of your choice.

We’re working on it!

It depends on the number of sites you’d want use RetentionKit on. Reach out to us and we can work something out.

Not at this time.

Not at this time.